BSB20120 Certificate II in Workplace Skills

This qualification prepares individuals who are on the brink of entering the workforce, equipping them with essential skills vital for their professional journey.
 
They engage in a variety of foundational procedural, clerical, and administrative tasks that demand both self-management and technological prowess. Within a structured environment, they adeptly handle routine tasks, applying fundamental operational knowledge in our simulated business environment. 
 
The skills and knowledge acquired in this foundational course are highly transferable and essential across various industries.
The Certificate II in Workplace Skills will strengthen essential transferrable skills necessary in preparing for work. 
 
Core units: 
 
  • BSBCMM211 Apply communication skills
  • BSBOPS201 Work effectively in business environments
  • BSBSUS211 Participate in sustainable work practices
  • BSBPEF202 Plan and apply time management
  • BSBWHS211 Contribute to health and safety of self and others
 
The 5 additional elective units are selected to provide foundational skills and knowledge for a business environment. They also offer valuable preparation for work across various industries.   
 
Elective units for selection include: 
 
  • BSBPEF201 Support personal wellbeing in the workplace
  • BSBOPS203 Deliver a service to customers
  • BSBPEF101 Plan and prepare for work readiness
  • BSBTEC201 Use business software applications
  • BSBTEC101 Operate digital devices
  • BSBTEC203 Research using the internet
 
This course is suited to people who are:
 
  • Seeking to develop skills and knowledge to effectively prepare for employment opportunities.
  • Looking for an online course with flexibility.
  • Wanting to participate in online training with a provider that ensures quality support from trained professionals, including options for phone, email and video call support. Support workshops are available in some locations. 
  • Are able to dedicate time to complete online study each week.
Enrolment requirements:
  • Participation in a Learner Support Questionnaire to establish learning goals and support needs.
  • Access to (and the ability to use) a computer with business software applications such as Microsoft 365 or Google Apps, PDF Reader and an internet connection.
  • Cookies enabled in your browser – we recommend Google Chrome
  • An email account
  • Access to a webcam or alternate method to interact with your trainer via video call 
 
Delivery
This short course is delivered online over 16-20 weeks, offering a flexible study option. You will follow a schedule set up for you on enrolment and duration can be adjusted to accommodate a shorter or longer study period. 
 
Start Date
This course has no specific start date, providing you with the flexibility to commence any time. 
 
Course cost
$1400.00
 
Outcome
Upon successful completion of all qualification requirements, you will be issued BSB20120 Certificate II in Workplace Skills.
 
A statement of attainment for partial completion of BSB20120 Certificate II in Workplace Skills will be issued for all completed units of competency where full qualification requirements are not achieved. 
 

Upcoming Programs

Name Cost
BSB20120 - Cert II in workplace skills (Full time) - General $1,150.00
BSB20120 - Cert II in workplace skills (Part time) - School Students $1,150.00