BSA

Business Software Applications

The dynamic Business Software Applications short course is tailored for individuals aiming to enhance their expertise in business and administrative operations across diverse work settings.
Delivered entirely online, this course integrates structured workplace activities through our immersive simulated business environment.
BSBSS00119

Customer Service Skill Set

Our Customer Service Skill Set is designed to equip you with the essential skills and knowledge to deliver exceptional service across various contexts. Dive into a comprehensive course that not only hones your ability to address customer needs but also empowers you to tackle and resolve difficulties and complaints with confidence.

Engage in an immersive learning experience through our simulated business environment, featuring interactive and fun role-plays that bring real-world scenarios to life.
CSSS

Customer Service Skills for Success

Our Customer Services Skills for Success short course is for those eager to enhance their ability to connect with customers through written, oral, and non-verbal communication.

Develop the crucial skills and confidence to build lasting relationships and make a significant impact with every interaction. Pivot Training's Simulated Business environment allows newly acquired skills to be demonstrated in a realistic workplace context. 
DYBM

Develop Your Business Mindset

Our Develop Your Business Mindset short course is tailored for individuals wanting to refine their skills and excel in a business environment. This course equips you with essential transferable skills in work planning, personal well-being, sustainable practices, and critical thinking within a team setting.
 
Participate in interactive learning experiences that foster a proactive and resilient mindset. Embrace strategies for sustainable work practices, enhance your personal well-being at work, and sharpen your critical thinking skills to thrive in collaborative environments. 
BSBSS00112

Workplace Technology Skill Set

Our Workplace Technology Skill Set is designed to equip you with essential introductory skills and knowledge to master workplace technology across various organisational needs.
 
Immerse yourself in our innovative simulated business environment, where you'll gain hands-on experience through engaging and interactive role-plays. Whether you're starting your career or looking to enhance your tech skills, this course will empower you to navigate and excel in the modern workplace with ease and excitement.